Araya on how e-mobility helps public transport
DoubleTree Hotel, Santiago de Chile
Details
• Centro de convenciones AR, Bogotá
Pine on customer centricity in a digital world
Centro de convenciones AR,Bogotá
On March 14 2019, #EnelFocusOn headed to Bogota to discuss how businesses can use the digital transformation as a strategic lever to improve their customers’ experience and quality of life.
Joe Pine, co-author of the bestselling book “The Experience Economy: Work Is Theater & Every Business a Stage” and business consultant with Strategic Horizons LLP, talked about how digitalization is allowing businesses to tailor their services in order to make their customer experience more memorable.
Speaker
Joe Pine
A business consultant at Strategic Horizons LLP, he has written several successful books, including The Experience Economy.
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Guests
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María del Pilar Correa HoyosHead of Product & Business Development at Nequi@MaríadelPilarCorreaHoyos
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Antonio SerranoLawyer with experience in digital marketing. CEO of Spartanhack, CFO of Sinfaltas.com, investor in a series of startups@aserrano1001
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Stacey BernsteinDirector of US Digital Health at Weber Shandwick@staceybernstein
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Diego CambiasoSoftware developer, social communicator, photographer and blogger@diegocambiaso
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Guilherme DiasEditor, speaker and video editor for Grupo NZN@Tec_Mundo
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Francesco Paolo RussoGeneral Manager of ANGI, founder and CEO of To Be srl@Fra7russo
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Samir EstefanTechnology evangelist, digital transformation consultant and frequent speaker at international conferences. Co-founder of Softimiza and TECHcetera@samirestefan
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Cecilia HugonyCustomer Experience Evangelist and Public Speaker. Customer Strategy at Despegar.com@CeciliaHugony
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Jose Carlos GarciaExpert in digital transformation strategies. Manager of AmigosTIC.co and mastertecno.co@JoseCarlosTechno
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Cristian China BirtaJournalist, blogger and Managing Partner at Kooperativa 2.0@chinezu
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Juanita RodriguezAdvisor in innovation, new technologies and smart cities at ProBOGOTA@jrodriguezk
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Gonzalo BegazoCo-founder of Chazki@gonzalobegazo
